Live Event FAQs
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Can I host a Live Event with your products?
Yes! In fact, we offer Live Boxes at deeply discounted rates on our wholesale site*. Need a product file to easily import into CommentSold or Shopify? [Email us](mailto:support@denisealbright.com?subject=Request for Product File)! Remember to include which platform you’re using so that we can se... -
Can I host a Live Sale at your location in North Carolina?
Yes! You’re welcome to host a Live Event from our fulfillment center. Keep in mind, it’s a fulfillment center, so your backdrop will be metal shelves of products and pallets of stacked boxes. If you’re going for the behind-the-scenes look…this is it! Want a sneak peek behind the scenes? Watch thi... -
Do you offer bulk-shipping directly to my store?
Yes! We can ship all of your Live Event orders directly to you. Pro Tip: Combine as many customer orders as possible to save on shipping costs. -
Sure do! We can work with you in several ways: You can place each order directly on our wholesale website*. Our brand is available on Shopify Collective. For all drop-shipped orders, packing slips do NOT include our contact information nor does it show pricing. However, we are required to publis...
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Can I keep your products on my site/app indefinitely?
Absolutely! You can keep our products on your site as long as you’d like! Inventory is subject to availability, so check back often to ensure we have inventory on-hand, especially for dated items. Email us and include the product(s) you would like to continue selling. If you continue to sell on ... -
Can I use my own shipping account?
No. To offer the most efficient fulfillment and best rates, we cannot use third party billing. -
Can you invoice me for my order?
Yes! We can send you an invoice to submit payment prior to shipping your order. All orders must be prepaid. We do not offer net payment terms. -
No. We do not currently ship to any other location outside of the U.S.
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Do you ship to military bases outside of the U.S.?
Yes, we can ship to any APO or FPO address. -
How long can I leave my event open?
You can leave your event open as long as you’d like! Inventory is subject to availability so check back often to ensure we have inventory on-hand, especially for dated items. Email us and include the product(s) you would like to continue selling. -
How long does it take to ship an order?
Once final payment is received, your order will be shipped within 1-2 business days, sometimes the same day! -
How long will my order take to arrive?
Transit times depend on your proximity from our fulfillment center in Lincolnton, NC 28092. Once your payment is finalized, please allow 3 to 7 business days for your order to be delivered. -
How much is shipping & handling?
All shipments are rate-shopped across major carriers for best rates. Actual shipping costs + a handling fee will be added to your order. -
My order arrived damaged/incorrect, what do I do?
If your order was damaged in transit, incorrect or missing items, please email us within (3) days of delivery. For fastest resolution, please include your Store Name and Order #. Please indicate if you prefer a replacement shipment or a store credit for your next order. Replacement shipments res... -
What are the drop-shipping fees?
There is no fee for drop-shipped orders when you place your order directly on DeniseAlbrightWholesale.com. -
What payment methods do you accept?
If you place your order directly on DeniseAlbrightWholesale.com, we accept all major credit cards and PayPal. If you submit your order in other ways, e.g. via spreadsheet, you will need to complete a credit card authorization form so that we can process payment prior to shipping your order. All o... -
What shipping services do you offer?
We ship via UPS, USPS and FedEx including ground and expedited services. All shipments are rate-shopped for best rates across all carriers. -
Where is your fulfillment center located?
All shipments originate from our warehouse located in Lincolnton, NC 28092.