If you don’t see an album, it’s possible that it’s just hidden from your view. Here’s how to check if an album is just hidden:
- On the child’s profile page where the album should appear, tap the Edit icon in the top right.
- An icon with either a Hide or Unhide will appear on all albums.
- Scroll through the list to see if your missing album is shown. If so, tap Unhide to restore it to view.
If you don’t see it during this process, perhaps you unknowingly saved it to another child’s profile? Access another child’s profile and repeat these steps. If you still do not see it, it’s possible that it was deleted. Notably, before an album can be deleted, you would receive multiple pop-up warnings notifying you about an album being permanently deleted to prevent unintentional deletions.