Shipping
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Can I change my shipping address?
Yes, it's possible. Email support@denisealbright.com...QUICK! Please provide your Order #, Full Name or email on the order so that we may locate it quickly in our system. It’s possible our team may print/pack your order within minutes, but we'll try to catch it. If your order has already shippe... -
Can I ship to multiple people?
You bet! Simply place a separate order for each shipping destination. Sorry, we cannot split an order. -
Sure can! Simply place a separate order for each shipping destination. Sorry, we cannot split an order.
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Yes and No. 😊 Yes...when your shipment weighs less than 15oz. No...when your shipment weighs more than 1lb. See individual item descriptions for weight. While your order will finalize with a P.O. Box as its destination, if it weighs 1lb. or more it will be put on hold while a member of our team ...
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We are only as good as the last service provider who touched your order, but we always take care of our customers! Email support@denisealbright.com and let us know what was damaged or lost so that we can take care of you. When you do, please provide your Order #, Full Name or email on the order ...
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Do you ship outside of the U.S.?
We do not currently ship to any other location outside of the U.S. -
Do you ship to military bases outside of the U.S.?
Yes, we can ship to any APO or FPO address. -
Spend $99 or more in merchandise AFTER discounts and you get FREE standard shipping on any order destined for the 48 contiguous states! [We love you HI, AK & all non-continental territories, but the shipping rates to you are extraordinarily high!] Standard shipping will automatically update t...
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FREE Standard Shipping on all orders over $99 in merchandise AFTER discounts destined for the 48 contiguous states. [We love you HI, AK & all non-continental territories, but the shipping rates to you are extraordinarily high!] Orders under $99 will be charged for shipping depending on your c...
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How quickly will I get my order?
Quick answer: 5-7 days from purchase date. Not-so-quick-answer: The default shipping method, unless you select an upgraded service, is ground delivery from our NC warehouse. It is possible that orders destined for western states may take a day or so longer in transit. It is our goal for all orde... -
How quickly will my order ship?
We fulfill orders within 1-2 business days, sometimes the same day! Most* orders are shipped from our NC warehouse (zip 28092). *Occasionally we have leaned on 3rd parties, like Amazon, to ship our products. When we do, it sometimes adds 1-2 days for fulfillment. Unless selected, we will ship us... -
Orders weighing 15oz. or less will ship via U.S. Postal Service First Class Mail and all other shipments weighing 1lb. or more will ship via FedEx. See product listings for item weight.
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Shipping Destinations: Where do we ship?
U.S. destinations - YES! APO or FPO addresses - YES! P.O. Boxes - YES and No. YES when it's <15oz. but, NO when it's 1lb. or more. Each product has its weight listed in the description. No, we currently do not ship internationally. -
We ship orders within 1-2 business days, sometimes the same day from our NC warehouse.
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We ship from our company headquarters in Lincolnton, North Carolina 28092. It’s a charming little town just outside Charlotte.
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Yes. As long as you provide an email address and/or accept notifications via text or Messenger, you will receive a shipping notification with the tracking number. Please allow 24 hours for the tracking to show movement.