We are only as good as the last service provider who touched your order, but we always take care of our customers!
Email support@denisealbright.com and let us know what was damaged or lost so that we can take care of you. When you do, please provide your Order# or Full Name or email on the order so that we may find it easily.
If your order is damaged, please include photos of the damaged item(s) and packaging, including the shipping label.